1. Introduction

Welcome to PUSHENG. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Please read this policy carefully. By using our website, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide to Us:

• Name

• Email address

• Phone number

• Company name

• Shipping and billing addresses

• Payment information

• Any other information you voluntarily provide through our contact forms, inquiry forms, or email communications

b) Information Collected Automatically:

• IP address

• Browser type and version

• Operating system

• Pages you visit on our website

• Time and date of your visit

• Referring website URLs

• Device information

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders

• To respond to your inquiries and provide customer support

• To send you product updates, promotional offers, and marketing communications (only with your consent)

• To improve our website, products, and services

• To process payments and prevent fraudulent transactions

• To comply with legal obligations

• To manage our wholesale, distributor, and OEM合作关系

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you when you place an order or request our services.

• Legitimate Interests: To improve our services, communicate with you, and protect our business interests.

• Consent: When you have given us explicit consent to process your data for specific purposes (e.g., marketing communications).

• Legal Compliance: To comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These providers are contractually obligated to protect your data.

• Legal Requirements: When required by law, court order, or government regulation.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the successor entity.

• With Your Consent: When you have given us explicit permission to share your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies to:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Improve website functionality and performance

• Provide targeted advertising (if applicable)

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission

• Secure servers and firewalls

• Restricted access to personal data on a need-to-know basis

• Regular security assessments and updates

Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory requirements. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data under certain circumstances.

• Right to Restriction: Request restriction of processing your data.

• Right to Data Portability: Request transfer of your data to another service provider.

• Right to Object: Object to processing of your data for marketing or other purposes.

• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing.

To exercise any of these rights, please contact us using the information provided in Section 13.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

As a global manufacturer and supplier, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.